Privacy Policy
1. Scope
This Privacy Policy applies to Fovo’s websites, apps, and services (collectively “Fovo” or “we”). It explains how we collect, use, share, and protect personal information from users who browse, watch, share, and interact with user‑uploaded videos.
2. Information We Collect
Information You Provide
- Account registration: phone number, email, gender, date of birth, video preferences
- Profile details: bio, photos, uploaded videos
- Support inquiries, surveys, and event participation
- Payment information (if premium features are used)
Information from Third Parties
- Social media login data (if you sign in via Google, Facebook, etc.)
- Reports from other users
- Partners and analytics providers
Automatically Collected Information
- Usage data: viewing history, interactions, login times, ad engagement
- Device data: IP address, device ID, advertising ID, OS version
- Cookies and similar technologies to personalize your experience
- Third‑party SDKs (advertising, analytics)
Information Collected with Consent
- Precise geolocation (if you enable it)
- Camera, microphone, and gallery access (for uploads)
- Face verification data (for account security)
3. How We Use Your Information
- Provide, personalize, and improve video discovery and playback
- Manage your account and customer support
- Show relevant advertising
- Detect fraud, enforce Terms, and ensure safety
- Develop new features and analyze usage
- Comply with legal obligations
4. How We Share Information
- With other users (public profile and content)
- With vendors, hosting providers, and payment processors
- For legal requirements, law enforcement, or corporate transactions
- With your consent
- As anonymized/hashed data for analytics and ads
5. Cross‑Border Data Transfers
Your data may be transferred to the U.S. or other countries. We use approved safeguards for transfers from the EEA, UK, and Switzerland.
6. Your Rights & Choices
You may:
- Access, correct, or update your account information
- Adjust device permissions (camera, location, etc.)
- Close your account (see Section 8)
- Request deletion, restriction, or data portability (where applicable)
- Withdraw consent for specific processing
To exercise rights, contact [email protected]. We may verify your identity before fulfilling requests.
7. Data Retention
We retain data only as long as necessary:
- 7‑day recovery window after account deletion
- Safety records: 3 months after closure, 1 year after ban
- Legal, support, and compliance records as required by law
- Banned user records may be retained indefinitely for safety
8. How to Delete Your Account
1. Go to Settings > Account Settings > Delete Account
2. Follow on‑screen instructions
Your account is deactivated immediately. You may restore it within 7 days; after that, data is permanently deleted.
9. Children’s Privacy & Safety
Fovo is not intended for users under 18. We do not knowingly collect data from children. We have zero tolerance for CSAM and child exploitation. Report concerns to [email protected]; we will remove content, suspend accounts, and cooperate with authorities.
10. Contact
For questions or requests: [email protected]
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